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9mobile Nigeria Job Recruitment 2022/2023 – Apply Now

9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the position of:

Job Title: Manager, Budget Control

Job: IRC4536
Location: Lagos, NG

Job Summary

  • Oversees budget administration and program analysis, examine budget estimates for completeness, accuracy, and conformance with procedures and regulations.

Job Requirements

Tactical:

  • Prepare yearly budget in conjunction with the Planning team and provide regular feedback to management on expenditure spend with the aim of monitoring benefits and ensuring delivery of value for money.
  • Ensure all business units are conversant with established regulations, rules, directives and procedures as regards expenditure spend.

Operational:

  • Act as Finance Support staff to all SBUs, ensuring that adequate support and guidance is provided in line with the company’s processes, policies and delegation of authorities.
  • Implement all established budgetary and financial policies and procedures; recommend new ones aimed at improving the operational aspects of the budget and planning office.
  • Coordinate various departments for timely completion and reporting of budgeting activities.
  • Prepare special analysis on ongoing projects; participate in the development portions of the quarterly rolling plan and annual budget and preparation of return on Investment.
  • Co-ordinate input from all SBUs into the development of the annual budget, business plan and forecasts.
  • Executes rigorous analyses of operating plans by examining the operational and strategic impact of those activities, including both comparative analysis against other similar activities and ROI analyses.
  • Certify the availability of funds, analyze and revise unliquidated obligations to ensure that these remain valid and appropriate prior to approving project documents.
  • Prepare budget analysis (Operating, Capital Expenditures, Projected Profit and Loss, Balance Sheets and Cash Flows)
  • Ensure the monthly budget variances are analysed and reviewed with the management of each SBU with a view to ensuring budget compliance and cost savings.
  • Monitor the processing of requests for management approval based on approved budgets
  • Carry out other assignments as instructed by the Head, Financial Planning and Budgeting

Qualifications and Requirements

  • Candidates must have a minimum of a Bachelor’s Degree in a relevant discipline from a recognized university
  • Membership of Professional association (CIMA, CFA, ACCA, ICAN, etc.)
  • Minimum of 6 years of relevant work experience.

Knowledge:

  • Budgeting
  • Financial Systems Knowledge
  • Industry Knowledge

Skills:

  • Accountability
  • Communication

Behaviour:

  • Passion for Excellence
  • Integrity
  • Empowering people
  • Growing people
  • Teamwork.

Interested and qualified candidates should: Click here to apply online

Job Title: Specialist, Business Support Systems (BSS)

Job ID: IRC4542
Location: Lagos, Nigeria

Job Summary

  • This role undertakes the operations of the relevant Business Support Systems (BSS)covering all environments; Production, Test and Disaster Recovery to ensure adequate maintenance, operation and improvement of the entire BSS components and related software stack to achieve the required quality of service and service levels.
  • The role focuses on mainly on the Customer Relationship Management (CRM), KYC solution and Mobile Number Portability (MNP) systems but is required to have knowledge of and would be required to work on other BSS solutions, Provisioning, Middleware, Mediation and related systems.
  • The Convergent Billing System (CBS) is excluded from the scope of the BSS solutions.

Job Requirements

Tactical:

  • Participate and contribute to the development and maintenance of the IT Strategy and IT Operating model
  • Enforce BSS related processes and procedures.
  • Provide input on BSS Operations to other relevant IT processes and procedures.
  • Provides advisory services to IT Senior Management on BSS and operations
  • Support BSS architecture design and optimization and BSS integration with Operations Support Systems (OSS) and the CBS
  • Support project planning and execution within the BSS domain
  • Drive continual enhancements and improvements to the BSS and processes for business benefits.
  • Guide IT to optimal value creation using trending, analysis and benchmarking capabilities.
  • Drive for the attainment of agreed service levels for the BSS Operations and related KPIs
  • Liaise with revenue management in ensuring business revenue is secure with appropriate interventions where there are business exposures.
  • Support Performance Management unit in Contract Management, Vendor Management & Service Level Management related to assigned BSS services.

Operational:

  • Monitor the assigned BSS application services for availability, performance in line with agreed Service Levels, overall health check of underlying system processes, capacity in line with licensing and business requirements, batch jobs monitoring/management.
  • Carry out trend analysis, root cause analysis, known error establishment, and creation of Change Requests, Incidents and Problem tracking and escalation, resolution and closure, user administration, License Management & Administration and service reporting for the assigned BSS applications.
  • Contribute to regular health check service to provides comprehensive BSS application status information for the assigned systems to aid the identification of potential issues and bottlenecks and forestall any events that may affect the availability, performance, and security of the application.
  • Analyse and diagnose the resource utilization trends and problems associated with the application processes and tuning the assigned BSS application environment, collaborating with IT Performance & Capacity Management functions to achieve and/or maintain the agreed Service Levels.
  • Ensure proper documentation of the assigned BSS operating environments and storage into the knowledge management system for purposes of knowledge management and business continuity.
  • Manage the inquiry and request handling service in fulfilling standard and ad-hoc service requests related to the assigned BSS.
  • Work with relevant stakeholders to develop and periodically update a standard recovery procedure for operation to follow when a disaster occurs.
  • Contribute to ensuring the adequacy of the available Disaster Recovery (DR) infrastructure of the assigned BSS to either maintain operation functions at an interim minimal survival level and/or re-establish full scale operations at a state of normal operation level if possible.
  • Participate in the periodic disaster recovery drills for services involving the assigned BSS as planned and executed by the IT Business Continuity team
  • Ensure all system and non-system processes required to guarantee a successful transfer of services between primary and DR sites are operational and working as planned.
  • Implement a system to validate the integrity of replication and all DR processes / services between the primary and DR sites and provide periodic reports to IT Management.

Qualifications and Requirements

  • Candidates must have a minimum of a Bachelor’s Degree in Engineering / Sciences from an accredited college/university preferred.
  • Strong customer-centricity is required.
  • Minimum of 4 years of combined experience work experience in CRM, MNP and other BSS operations with role no less than half of those in an IT/Telecoms environment is strongly required.
  • Experience with IT resource planning, task prioritization, budget / cost control.  Strong ability to process data and extract actionable insights.
  • Sound knowledge of internal business processes in the mobile telecommunications industry; possesses a broad-based operational perspective and provides solutions.
  • Experience inworking / negotiating through complex issues and providing alternative solutions.
  • Good and demonstrable knowledge of & experience in IT Service Management in general and IT Operations specifically is required.
  • Highly developed business communications skill (verbal and written), good team player, change agent, strategic and creative, excellent relationship management skills and the ability to drive performance, consensus from all areas within the company.

Interested and qualified candidates should: Click here to apply online

Application Closing Date

Not Specified.

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