United Bank for Africa (UBA) Job Recruitment 2020

United Bank for Africa Plc (UBA) is accepting application from any interested and qualified persons to apply for any one of the 3 job openings listed below;

Job Title 1: Team Member, Enterprise Application Support

Location: Lagos, Nigeria

Objectives

To ensure continuous uninterrupted support of Regulatory and Compliance Application Support Application Enterprise wide within the frame of the agreed service levels through best practices.
To ensure business continuity and disaster recovery operations of Regulatory and Compliance Application Support Application Enterprise wide and ensure there is 99.99% service availability and zero data loss in the event of disaster events.
To apply proven communication and Service Management skills on issues related to the support of Regulatory and Compliance Application Support Application Enterprise wide.

Responsibilities
Documentation of Enterprise architecture baseline:

Ensure proper documentation of Enterprise Application support process / procedures and Configuration items.
Ensure up-to-date procedures for both end-users and operators of these systems.

Process optimization:

Ensure timely understanding of any new software integration into company systems.
Ensure preventative maintenance, including the installation of service packs, patches, hot fixes, anti-virus software is carried out as and when due.
Ensuring smooth running and availability of 99.99% Payment System Application 24 x 7×365

Project Delivery Effectiveness:

Managing assigned projects and program components to deliver services in accordance with established objectives.
Perform any project task as may be assigned by the Team Lead, Enterprise Application Support UBA Africa.

Accuracy of application Configuration to reduced errors resulting from inaccurate configuration of data:

Take necessary and prompt corrective actions to ensure the achievement of set objectives.

Issue Closure within TAT:

Ensure that support Issue raised by the business are resolved within the agreed TAT.
Ensure mitigation against future occurences

Adhoc Duties:

Render periodic report for management descision making.
Perform other duties as may be assigned by the Unit Head, Other Banking App Support & Monitoring.

Key Performance Indications
Financial:

IT Operations cost management
Customer Satisfaction
Operational downtime associated with Payment System Application Support
IS Audit & Regulatory exceptions relating to IT Operations & Infrastructure

Job Requirements
Education:

First degree in Computer Science / Engineering, Systems Engineering or Operational sciences with strong Information Systems component.
Post graduate degree, MBA and / or technical certifications will be an advantage.

Experience:

2 years relevant experience within a technology intensive environment (Financial Services, Telecommunications, etc)

Key Competency Requirements:

Applications support (ASUP L2)
IT Operations (ITOP L2)
Problem management (PBMG L3)
Information security (SCTY L3)
Service level management (SLMO L2)
Configuration management (CFMG L3)
Change management (CHMG L3)
Release and deployment (RELM L3)

How to apply: Click here to apply

Job Title 2: Team Member, Data Warehouse

Location: Lagos, Nigeria

Objectives

Responsible for instituting and enforcing standard procedures as regards to Data quality and accuracy of reporting system
Leading initiatives that relate to ensuring Master Data Management is in place across all Integration systems thereby increasing data reliability.

Responsibilities
Business Requirements:

Effective liaison with requesting units / business users in gathering requirements and conducting related analysis in order to achieve optimal results Build a trust relationship with the Business Unit staff (executive to junior official).
Implementation of strict compliance within the Data warehouse
Serve as business interface with support team on data / validation issues
Liaise with technology on any extraction bottlenecks, ensure that measures are in place to maintain a clean data warehouse with highly reduced unclean data.
Detailed Business Requirement for Business Reporting, which results in frequent change requests to meet business demands.

Also Read – Register/Apply For MSMES Survival Fund 2020 Registration

Data Warehouse Review:

Data profiling
Data discovery
Information chain analysis and management
Root cause analysis
Ensure data and mapping quality

Execution and Support:

Propose and effect the execution of improvement initiatives to the bank’s BI/Data warehouse environment.
Work with Data warehouse team in supporting/maintaining performance management driven dashboards E.g Performance Scorecard, ATM Profitability, Deposit Volume, E-product Enrolment, etc.
Liaise with users on regular basis with a view to providing a proactive approach to problem resolution.

Process Improvement:

Contribute to the improvement of the BI/MIS platforms or processes via innovative ideas, strategies and related initiatives.
Alignment and Perform other duties as may be assigned by Head IT Enterprise Applications
Data quality assurance measures across the industry.
Integration of other enterprise data system for rapid and efficient dissemination of financial information and data analytics bank-wide.

Data Management Repository:

Maintain inventory of data content (structure, level of detail and amount of history).
Periodically review all data content in the BI environment to identify opportunities for improvement of problem avoidance.
Co-ordination of a metadata solution of incompatibility between the warehousing environment and other systems.

Job Requirements
Education:

First degree in any relevant field of study.
Post graduate degree or a professional qualification will be an advantage.

Experience:

Minimum of 5 years experience of which 2 years must have been spent in a similar role in Data Warehouse & Data Quality.

Key Competency Requirements
Knowledge:

Extensive knowledge of the bank’s policies and products
Microsoft Excel
Excellent interpretation of business needs into operational requirements.
Advanced knowledge of business intelligence tools.
Good Understanding of analytical trends and solutions in use in Nigerian Banking Industry.

Skill/Competencies:

Proven passion for the data quality discipline
Good interpersonal skills
Extremely meticulous in approach to work
Outstanding attention to detail
Proven ability to meet established deadlines
A strong drive for results
Detail oriented with strong organizational skills
Strong character, Team Player, Flexibility
Ability to function in a high volume setting with tight deadlines
Ability to work calmly under pressure

How to Apply: Click here to apply

Job Title 3: Finacle Support Officer

Location: Lagos, Nigeria

Objective

To Provide 24X7X365 access to Finacle application to UBA NIGERIA.

Responsibilities

Ensuring smooth running and availability of Finacle 24 x 7 for UBA Nigeria.
Finacle Application Support 2nd level support and beyond in UBA Nigeria
Batch Job set up and review in UBA Nigeria.
Ensure that ALL Finacle and csis services are up and running on 24 x 7 basis in UBA Nigeria.
General Finacle parameter review and set up/modification
Scheme parameter set up, review and modification
Liaise with consultant on EOD/Processing issues
Business Office Sol creation on Fiancle and set-up
Set up, review and modification of Automated Charges

Key Performance Indicators: