Mastercard Nigeria Recruitment Application Form Portal – Mastercard Nigeria is recruiting suitably qualified candidates to fill the vacant job positions in their company. Interested candidates should kindly follow the job application guidelines below to apply successfully.
Mastercard Nigeria Recruitment 2022/2023 Application Form Portal
Mastercard – We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
We are recruiting to fill the position below:
Job Title: Director, Business Development, Fintech & Enablers SSA
Job Requisition ID: R-184534
Location: Lagos
Employment Type: Full Time
Overview
- The Digital Partnerships team in the Eastern Europe Middle East and Africa region (EEMEA) is looking for a Director, Business Development, Fintech & Enabler Segment to build, develop and manage the Fintech segment across the Africa region.
- The primary objective of the role is developing the strategy and growing revenue in the segment across the region by identifying and pursuing opportunities with new or existing customers/markets, growing market share and deepening Mastercard’s regional footprint; embedding multiple products, platforms, and capability bundles that drive innovation and stickiness.
- Developing and setting sales & commercial strategies aligned with geographies and segments including pipeline management and going to market at the segment level.
- The ideal candidate is passionate about leveraging payments technology to digitally transform new and emerging sectors, digital innovation, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial and commercially astute mindset.
- This role will be based in Lagos, Nigeria
Purpose of the Digital Partnerships Team:
- The Digital Partnerships team in EEMEA leads Mastercard’s engagement with major actors in digital commerce. We work with the biggest names in tech, e-commerce, and financial services to leverage Mastercard’s technological capabilities to solve partner business problems, create new propositions, and ensure seamless, secure, and inclusive payments.
- Our Digital Partners include Fintech, Telco (Mobile Network Operators), Digital Merchants (including but not limited to Online Market Places and On Demand Services) Large Digital Giants, and Key Digital Activity Players in new and emerging sectors such as Microlending and Online Travel.
Roles/Responsibilities
- In this high-profile, customer-facing position, you will partner with the Fintech’s across Africa deepening our relationship with them across all the Fintech Sub-Segments including but not limited to the eWallets, Fintech Enablers, Payment Facilitators & Scaling Paytech segments. Your focus will be on deal commercializing, and portfolio optimization including revenue diversification with a strong bottom-line focus.
- You will be the global ‘owner’ of Mastercard’s relationship with your assigned accounts and accountable to build mutually aligned strategies and plans with your partners and execute on them by effectively leveraging the Mastercard organization
- You will be responsible for driving Mastercard revenue growth and be comfortable developing business cases including ROI analyses as well as leading responses to RFPs.
- You will dive into financial and payment-related data to be grounded in facts to provide customer-specific recommendations that drive value for partners and Mastercard.
- You will be the expert on your assigned partners and learn about Mastercard’s capabilities and be ready to provide insight into a Fintech’s business, thinking strategically and broadly.
- You will establish day-to-day and senior business relationships and work with partners to create roadmaps and through QBRs and daily interactions ensure alignment on strategy and execution of agreed projects.
- You will lead negotiations with partners and with internal stakeholders and develop terms sheets and contracts.
- You will be accountable for managing the Multi-Market Fintech partners across the Sub-Saharan Africa region
- Build, in cooperation and input by the region, a road map & pipeline for the ecosystem to accelerate growth and commercialization
- Entrepreneurial approach; ability to quickly understand business requirements and to translate them into potential business development opportunities
- Interpersonal and negotiation skills – extensive experience in communicating in an international environment at the senior management level.
- Account management experience – ability to understand customers’ need marketplace dynamics, industry trends, and the competitive landscape.
This jobholder:
- Must be capable of operating with high levels of empowerment and accountability
- Requires to be the ability to operate at a strategic and operational level
- Strong relationship management and building effective partnerships with the relevant business stack holders from banks, government, and third-party processors
- Negotiate, execute, and manage multiple multi-market & large Fintech customers
- Develop strategies, financial modeling, and business cases for identified opportunities, as well as coordinate contract development
- The leadership of building strategy, solution design, obtaining investment funds, sales planning, delivery, and ongoing management (customer delivery, business risk management, optimization)
- Represent MasterCard at strategic partnerships & government events.
Qualifications and Requirements
- Bachelor’s Degree in Business or equivalent work experience
- Strong written and verbal communication skills. Expertise in deal commercialization and P & L management.
- Expert relevant work experience with core knowledge of payments, data processing concepts, and financial industry/banking operations practices
- Deep knowledge and understanding of payment solutions, with significant experience in sales and business development
- Thorough understanding of the Fintech Landscape across the region
- Action-oriented and results-driven and with a disciplined approach to delivering sales targets, financial analysis, and strategic development
- A passion and comfort in meeting new people and building & nurturing meaningful relationships at all levels including with senior-level and C-Suite executives.
- Strong Business Development & Relationship management expertise.
- Possess a blend of analytical capability, strategic thinking, and emotional intelligence and the ability to dive deep into all areas of the business to deliver creative solutions to unstructured problems.
- Comfortable aptitude for onboarding complex business and technical knowledge to a level sufficient to engage in meaningful partner discussions and identify and drive solutions.
- Enjoy collaborating with a team while working independently towards a goal.
- Strong relationship management skills – experience in managing multiple stakeholders in a multicultural environment. Strong negotiating and influencing skills, with the ability to execute through others who do not report directly to you.
- Committed to quality with a strong focus on customer needs
- A team player who easily builds relationships
- Strong people management and coaching skills
- Language: fluent, English.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Vice President, Account Management
Job Requisition ID: R-159664
Location: Lagos
Employment Type: Full Time
Overview
- The job holder will carry out the responsibilities detailed below in the assigned location within West African markets
- Develop a sales pipeline leveraging all available resources in coordination with the product development and account management teams
- Work with Customer Account Managers and Country Managers to identify opportunities to sell new products to existing customers
- Participate in high-level, interactive conversations with key decision-makers around new or emerging product opportunities
- Analyze customers’ existing business through profitability modeling, financial forecasting, and competitive analysis and recommend opportunities for additional revenue
- Develop long-term growth strategies to optimize mutual profitability across debit and credit business lines
- Work with a virtual team of MC subject matter experts to strategically articulate value propositions to close new business opportunities
- Develop financial modeling and business cases for identified opportunities
- Execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing
- Be the responsible “face of MasterCard” to the prospect/customer through high-level interactions with key stakeholders such as senior bank executives, country regulatory contacts, representatives of marketing and card vendors as well as third-party processing companies.
Roles/Responsibilities
- This individual is the ‘Go To’ person for Business Development across the assigned location within West Africa ensuring alignment between the location’s ‘go-to-market’ approaches and the overall MEA Business Development strategy, taking into account the region’s longer-term strategic initiatives.
- Establish new partner/vendor/ enabler / joint venture integration with capabilities to sustain MasterCard’s competitive advantage and track performance against key objectives. This individual will have responsibility for establishing and maintaining strong business relationships with Issuers, vendors, the banking industry, and the regulators across the assigned location.
- Fundamental to accelerating the development of the business in the allocated location, is the backbone of a strong issuance strategy in partnership with key Banks. The individual will be responsible for developing a dedicated Issuance plan and strategy across the assigned location.
- In addition, the successful candidate must have a sound knowledge of the payments industry P&L and how to maximize revenue through an effective issuance strategy.
- The individual will support in the development of the allocated location’s Interchange strategies, in collaboration with all regional cross-functional teams. The successful candidate will be required to support the assigned location’s Regulatory dialogue and support Country Management, on all matters relating to national and regional interests.
Qualifications and Requirements
- Bachelor’s Degree required, MBA preferred.
- 10+ years of experience in the financial services and payments business
- Deep business development and marketing experience
- Strong project management, problem-solving, analytical, and organizational experience
- Experience in merchant acquiring, retailing, and/or corporate transactional banking will be advantageous
- Demonstrated experience in managing multiple stakeholders in a multicultural environment across multiple geographic locations
- Excellent writing and presentation skills, extensive experience in communicating in an international environment at the senior management level
- Strong negotiation and influencing skills
- Organization and time management skills; ability to multi-task
- Exceptional business judgment and strategic planning skills
- Business Case development, including financial analytics
- Budget preparation and management
- Ability to work collaboratively
- Solid solution development skills and effective working both independently and in a team environment
- Strong written and verbal communication skills, including presentation skills
- Strong client management skills
- Strong teamwork skills.
Competencies:
- Business Acumen
- Knowledge leadership
- Finance and planning
- Solution drive
- Results Orientation
- Strong Analytical ability.
Professional Qualities:
- Leadership
- Influence; assertiveness; initiative
- Autonomy; independence; accountable and responsibly
- Quantitative, qualitative, and analytical insight
- Commitment; passion and energy.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Manager, Technical Architect
Job Requisition ID: R-183516
Location: Lagos
Employment Type: Full Time
Overview
- The Customer Solutions Center is a new structure that enables Mastercard to develop better solutions & bundles for prioritized customer segments in markets.
- It is the housing for all Mastercard capabilities in geography, and it aims to drive Mastercard growth and revenue by creating and selling compelling data-driven, scalable needs-based solutions to new and existing customers by tapping into Mastercard’s extensive toolbox of products and services offerings.
- Customer Solution Center Technical Architect is a provider of deep expertise in solution architecture to ensure the feasibility of bespoke implementation.
- Working together with the solution architect and solution specialists, Technical Architect understands the details of proposed bundles & solutions to manage technical implications and assess how they can be implemented with clients.
- Technical Architect Reports to Customer Solutions Center Lead (CSCL).
Roles/Responsibilities
- Act as a technology expert for their geography or segment portfolio
- Understand client’s needs and the current technological stack
- Closely coordinate with solution specialists to understand product functional capabilities and technical integration requirements
- Works with solution architects and solution specialists to recommend new needs-based solutions & bundles to customers to address key customer “pain points.”
- Provide internal intel to the CSCL/Solution Architect on what is ready and roadmap timelines from a technology perspective
- Support CSC value proposition development and sale:
- Defines a locally relevant and globally scalable solution design based on existing Mastercard and partner 3rd party assets.
- Provides techno-functional support in pre-sales narrative development and client conversations
- Leads pre-scoping, pre-sales technical discovery, and mapping to the client environment
- Map technical specifications of the proposed solution to the client’s architecture
- Bring technology-related budget discussions, in collaboration with Finance, to SA and squad team for problem-solving
- Identifies, readies, and manages the local system integrators required to roll out the new solutions/products in the market
- Collaborate with the appropriate client teams to develop integration methodology of the new solution in the client environment
- Closely coordinate with Market Delivery/TAMs or O&T Technical Consultants to ensure that post-sales handover is smooth
- Manage handover to the implementation teams of MA and clients to ensure that the right technical integration roadmap has been laid out
- Address technical concerns, ideas, and suggestions related to proposed value propositions
- Knowledge, insights, and best practice sharing:
- Shares best practices with the Technical Architect community
- Provides input to the product/solution groups and technology leads to enhance their product/solution and platforms to meet the needs of customers in the market.
Qualifications and Requirements
- Bachelor’s Degree in Information Technology, Computer Science, or Management Information Systems or equivalent combination of relevant experience and education
- Operational /technical background within the payments and financial services industries.
- Prior to Implementation, product management experience in payments domain platforms like Issuer processing, and acquirer processing products is an advantage.
- Prior technical/integration experience with payment ecosystem players (Merchants, PSP, Loyalty Platforms, Gateway, Acquirers & Commerce Providers)
- Experience in product development and/or business analysis
- Knowledge of techniques for requirements capture and specification and the ability to balance tactical commercial needs against the needs of strategic Product & architecture
- Understanding of APIs or working in new product development/innovation departments
- Prior knowledge of Mastercard Products and Services is a plus
- Problem-solving, product documentation, and project management skills.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Director of Customer Engagement and Performance
Reference ID: R-181274
Location: Lagos with occasional travel to other SSA markets in West and East Africa
Employment Type: Full Time
Overview
- This role offers a dynamic and energetic individual to enable customer participation in the Mastercard global ecosystem through customer-facing opportunities to enhance ecosystem performance, and enable value to add to participants.
- The individual will be the primary interface with external Customers, industry stakeholders, and Country/Account Managers regarding all matters relating to Franchise Customer Engagement and Performance (CEP) within the Sub-Sahara Africa (SSA) region, with a focus on West and East Africa.
- The role manages all aspects of Mastercard ecosystem management with a special focus on participant performance optimization in the areas of fraud, approval rates, chargebacks, and adherence to Mastercard Standards in Sub-Saharan African markets.
- The individual will act as a trusted advisor and go-to person for internal and external stakeholders on Core, Architecture & Standards, Dispute Resolution Management, and Innovation.
Roles/Responsibilities
- Create and communicate a regional performance optimization approach that addresses both customer and SSA region business imperatives in partnership with the regional management team.
- Establish and execute effective engagement models and business relationships between and among customers and key industry stakeholders throughout the region which facilitate Mastercard’s positive influence related to stakeholder performance.
- Ensure the delivery of detailed customer community meetings, Advanced Fraud Management training, and Franchise Management Program (FMP) operational reviews of customers, Payment Facilitators (PF), and service providers (SPs).
- Identify, develop and deliver opportunities to develop advisory solutions to address customer problems and identify commercialization opportunities regionally and globally.
- Act as the primary point of contact for Country/Account managers on customer performance management topics.
- Support colleagues and customers with all performance matters such as FLD, QMAP, BRAM, Data Integrity, and Payment Facilitators and provide insight.
- Support internal teams in the identification and sale of Products and Services to customers
- Where relevant and together with Senior Management, represent and voice Mastercard’s position on industry matters in Sub-Sahara Africa markets.
Qualifications and Requirements
- Experience in the payments industry of at least years 12 years with at least 7 years of experience in fraud/ operations/ risk/ product management.
- Experience in the Nigerian market is preferred, particularly with a financial institution, consulting organization, or fintech.
- Technical aptitude with experience in multiple systems areas/disciplines, preferably including bank card operation and Mastercard payment systems.
- Ability to work in a high-paced and complex environment
- Excellent verbal and written communication skills in English with the ability to communicate at both business and technical levels. Proven skills in communicating with all levels of management, including strong effective presentation skills.
- Effective decision-making capability, problem resolution, and thought leadership.
- Demonstrated customer-facing experience & skills
- Ability to travel
- Analytic skills & report writing
- Strong project and change management skills. Proficiency in Microsoft applications: Excel, Word, PowerPoint, and Access.
Skills:
- Leadership: takes ownership of Franchise related matters to drive and deliver corporate goals & objectives
- Collaboration: collaborates effectively by taking ownership of areas of responsibility and works with SSA region leadership team members to achieve common goals. Ensures risks are communicated to the region and Franchise leadership timely; drives problem-solving with leadership teams to address challenges
- Execution: drives execution by making thoughtful decisions that take the brand, fraud, operations, and legal risks into account in a timely manner, making efficient use of time and incorporating contingencies into planning; follow through on commitments.
- Performance: drives own performance through recognizing personal strengths and challenges and works to expand own capabilities.
- Flexibility: Identifies opportunities to adjust current practices and policies in a thoughtful manner to address new business opportunities; ensures key internal stakeholder agreement to new courses of action in advance of implementation
- Problem-solving: Thinks creatively to identify best solutions and own actions to implement the same
- Strong Analytic Skills: Ability to analyze all available customer data (fraud, authorization, clearing) to identify areas of potential stakeholder improvements. When identified, the ability to influence customers to implement appropriate corrective actions in a balanced manner.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: IT Project Management Office (PMO) Coordinator
Location: Nigeria
Employment Type: Contract
Duration: 6 months
The Opportunity
- Reporting to the Head of Technology PMO, the IT PMO Coordinator will support the IT PMO team with the orchestration of resources, governance, information, and PMO program & portfolio requirements.
- This involves monitoring project plans, schedules, work hours, budgets, and expenditures, organizing and participating in stakeholder meetings, to ensure those project & program deadlines are met in a timely manner.
- This role will be required to enable multiple projects across the IT Portfolio supporting MCF on its Digital Transformation Journey.
- The successful candidate will be based in any of our listed offices in Africa (Rwanda, Ethiopia, Uganda, Kenya, Senegal, Ghana and Nigeria).
Roles/Responsibilities
Portfolio Coordination:
- Maintains and monitors IT Portfolio project plans, project schedules, work hours, Organizing, attending, and participating in stakeholder meetings,
- Chairs and facilitates meetings where appropriate and distributes minutes to all project team members,
- Documents and follows up on important actions and decisions from meetings,
- Liaises with all IT Program Leads to ensure status reports are provided timeously,
- Establishes project cadence and ensures adherence thereof,
- Ensures projects adhere to frameworks and all documentation is maintained appropriately for each project,
- Coordinates budget activities, tracks expenditures, processes invoices, and payments,
- Manages project risks and issues as they arise and collaborates with senior business roles as required to resolve them,
- Provides administrative support to Program Leads and Head of IT PMO as required.
Document Management:
- Managing and controlling project documents, such as form templates, meeting minutes, reports, plans, and schedules,
- Safeguarding version control to ensure project decisions are based on the most current information,
- Administering the document management system to keep content organized and user-friendly.
Communication and Reporting:
- Distributing information to project teams and other stakeholders that are impacted by projects,
- Prepares required presentation materials for meetings,
- Oversees the establishment, creation, and distribution of project-related reports including project status, resource availability, and cost management,
- Collects data, updates report and sends out communication to track and manage stakeholder information.
Budget Management:
- Manage and execute the P2P process for run and project spending for the IT PMO department,
- IT PMO Department Budget and Cost Management Reporting.
Stakeholder Management:
- Maintain and build relationships with Finance and Procurement to support the Financial Management and Contract Management processes, respectively.
Governance:
- Set governance standards, stage gates, and artifacts to use across programs and projects based on the initiative classification,
- Plan and execute project and program audits to ensure all governance alignment and PMO standard adherence to managing risk and responsible resource utilization,
- Understand the different project methodologies and should be able to support and champion a preferred methodology on a project.
Qualifications and Requirements
- Relevant Post-High School qualification is essential (preferably in IT or Project Management) and CAPM certification will be advantageous.
- Agile related certifications will be advantageous.
- A minimum of 5 years experience in a similar role, and 8 years experience in the PMO space (Project administrator, project manager etc.).
- Experience working as a Project Administrator / Coordinator or Scrum Master / Project Manager on projects with small teams.
- Experience in project management and business analysis.
- Experience in coordinating and supporting financial management processes.
- Experience using project management tools such as MS Project, Azure DevOps, Jira, etc.
- Appropriate project management and/or business analysis training/qualifications are preferred (PMP/PMIBOK, BCS/ISEB diploma, IIBA certification, etc.).
- Experience using MS Office & DevOps.
- Has good experience in Project Administration and Project Coordination.
- Demonstrate excellent Business Writing Skills, Problem Solving and Analytical Skills.
- Attention to Detail.
- Has worked in and feels comfortable with international, virtual, multi-cultural, multi-disciplined, and high-performance working teams.
- Flexible, adaptable, and able to execute a range of job duties and changing priorities.
- Possess professional maturity, sensitivity with different cultures, and impeccable integrity.
- Commitment to Mastercard Foundation’s values and vision.
- Ability to travel up to 20%.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Application Closing Date
20th November, 2022.