Kigon Resources Nigeria Limited Recruitment- Kigon Resources Nigeria Limited is looking to hire qualified and suitable candidates to fill the position of a Customer Service / Delivery Personnel. Interested and qualified candidates should kindly apply below.Kigon Resources Nigeria Limited is into importing, exporting materials, textiles, electronics and general merchants.
We are recruiting to fill the position below:
Job Title: Customer Service / Delivery Personnel
Location: Victoria Island, Lagos
Employment Type: Full-time
Job Roles/Responsibilities
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
see also-Airtel Nigeria Recruitment for Direct & Indirect Tax Officer
Qualifications and Requirements
- Candidates should possess an HND qualification with 1 – 3 years’ work experience.
- Proven customer support experience or experience
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
Salary
N75,000 – N85,000 / month.
Application Closing Date
submission of all applications ends 30th September, 2022.
Method of Application
Interested and qualified candidates should send their CV to: kigonresourceslimited@gmail.com using the Job Title as the subject of the email.
