International Institute of Tropical Agriculture (IITA) Recruitment 2022/2023 Application Portal – International Institute of Tropical Agriculture (IITA) is recruiting suitably qualified candidates to fill the vacant job positions in their company. Interested candidates should kindly follow the job application guidelines below to apply successfully.

International Institute of Tropical Agriculture (IITA) Recruitment 2022/2023 Application Portal

The International Institute of Tropical Agriculture (IITA) is a not-for-profit institution that generates agricultural innovations to meet Africa’s most pressing challenges of hunger, malnutrition, poverty, and natural resource degradation. Working with various partners across sub-Saharan Africa, we improve livelihoods, enhance food and nutrition security, increase employment, and preserve natural resource integrity. IITA is a member of CGIAR, a global agriculture research partnership for a food-secure future.

We are recruiting to fill the position below:

Job Title: Customer Services Assistant

Ref No: STS2022-018
Location: Ibadan, Oyo
Recruitment Type: STS- National (6-month renewable contract)

Roles/Responsibilities

• Ensure front office areas are clean and presentable and welcome guests with a pleasing smile.
• Review arrival lists and records, and receive and take care of special guests.
• Answer the inquiries of clients on a timely basis.
• Foresee the needs of clients and ensure clients are satisfied with our service while residing in I-house.
• Help clients with various tasks like arranging transport, providing supplies, etc
• Walk around the Cafeteria and snack bar during meal times.
• Address grievances issues and inform the Front Office Manager as and when required.
• Record all necessary data and information in the designated registers every day.
• Comply with health and safety standards.
• Check that all folders in the rooms are up to date and presentable.
• Give the required information about different areas of our Campus to the guests.
• Promote the services provided by I-house and build a long-term association with the clients.
• Perform any other job-related tasks as may be assigned by the supervisor.

Qualifications and Requirements

• National Diploma certificate in Business Administration, Public Administration, Public Relations, or related field with a minimum of three (3) years of experience performing a similar role in a well-structured environment.

Competencies:
The ideal candidate must:

• Have good communication skills (writing, reading, and speaking)
• Have good customer relations.
• Have the ability to use Microsoft Office packages.

Salary

We offer a highly competitive salary with equally attractive benefits and excellent working conditions in a pleasant campus environment.

How to Apply

Interested and qualified candidates should:
Click here to apply

Note

• Interested applicants should complete the online application attaching a detailed Cover Letter and Curriculum Vitae saved with their names in Microsoft word format to the IITA website
• The application must include the names and e-mail addresses of three professional referees which must include the applicant’s current or previous direct Supervisor, professional colleague, and evidence of current remuneration package.
• IITA is an equal-opportunity employer and is committed to building a diverse workforce, particularly welcoming applications from women.
• While all applications will be acknowledged, please note that only shortlisted candidates will be contacted

Application Deadline

22nd November 2022.