GUO Logistics Limited is a division of G. U. Okeke & Sons Limited, a household name in the transportation industry and one of the largest providers of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally friendly fleet.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Locations: Ojo or Agege – Lagos
Employment Type: Full-time
Job Role / Responsibilities
- Process customer requests, parcel registration/collections and keep updated customer records
- Provide accurate, valid and complete information to customers
- Resolve customer complaints via phone calls and emails
- Escalate all exceptions for resolution
- Manage and track inbound and outbound items on a daily basis.
Job Requirements
- Candidates should possess a Bachelor’s Degree / HND / OND
- 0-2 years relevant experience
- Fluent in written and spoken English
- Proficiency in Microsoft Office
- Applicants should reside around Alaba International Market or Agege
How to Apply
Interested and qualified candidates should send their CV in Word or PDF format to: hr.cv@guotransport.com.ng using the Job Title as the subject of the email.
Application Deadline 28th March, 2022.
