Family Health International (FHI 360) Recruitment- FHI 360 is recruiting qualified and suitable candidates to fill the positions below. Qualified candidates should kindly apply below.Family Health International (FHI 360) is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research and technology – creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 70 countries and all U.S. states and territories.
We are recruiting to fill the position of:
(1)Job Title: Information Technology Officer
Requisition ID: 2022202211
Location: Abuja
Job Type: Full time
Supervisor: AD Enterprise Services
Roles/Responsibilities
- The IT Officer provides support to end-users, internal users, or partners. Serves as the first line of support for the end user on issues related to desktop computers, laptops, printers, servers, network connectivity and remote access.
- Simulates or recreates a process to resolve operating difficulties and may interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems. He or She works with the US ISS (Information Solutions and Service) (Information Solutions and Services) Operations team and US ISS Infrastructure team to coordinate support, project delivery, upgrades, and routine tasks.
- Provides support for computer hardware, software, printers, applications, operating systems, servers, and network devices.
- Ensures the weekly update of the SentinelOne Anti-virus of servers and clients.
- Performs regular backups of servers, user files, and network shared files.
- Performs software installations on company computers and configures applications as specified.
- Working knowledge and understanding with a variety of technologies to effectively support end- users.
- Maintains the office IT system and upgrades when required or as instructed by HQ.
- Ability to interact with a broad range of end-users and use various technical resources to provide support.
- Manages and collaborates with third party suppliers/vendors where appropriate and ensures that vendor performance and provision of services and quality is in line with FHI 360 expectations that enable FHI 360 to meet or exceed service levels.
- Responsible for the optimal operation of all office devices and end user computing environments hardware, peripherals, which directly support and help manage the end user computing environment.
- Supports organizational wide priorities by ensuring optimal support and timely resolution of incidents.
- Demonstrates complete ownership of all incidents or service requests.
- Responsible for tracking and progress of all incidents to conclusion
- Identifies and promotes technical and operational “best practices.”
- Trains staff in newly deployed technologies
- Reviews and enforces FHI 360’s policies and standard operating procedures (SOPs)
Qualifications and Requirements
- BS / BA Degree in Engineering, Information Technology, Computer Science or its recognized equivalent with 3 – 5 years post national youth service relevant experience.
- Or MS/MA Engineering, Information Technology, Computer Science or its recognized equivalent, and 1 – 3 years post national youth service relevant experience.
- Candidate must possess Microsoft Certified Systems Engineer (MCSE) and/or Cisco Certified Network Associate (CCNA) certifications.
- Demonstrated success in multicultural environments is an advantage. Experience with a multi-site network (at least 3 sites) with a minimum of 200 users is highly desirable.
- Excellent oral and written communication skills.
- Moderate understanding of Information Technology industry practices. Solid knowledge and experience with incident management and operations services tools and systems.
- Proficiency with MS Office Suite, Windows 10/11, Office 365, Microsoft Exchange, Exchange Online, Active Directory, and Azure Active Directory. Strong oral and written communication skills.
- Ability to communicate effectively and tactfully with all levels of staff, individuals from diverse cultures, and the public. A willingness to increase knowledge and update skills as required.
- Telecommunications: PABX, VoIP (voice over IP), voice mail, and peripheral devices Server: Windows Server, DFS, WSUS (Windows Server Update Services). Network: Cisco routers/switches, Meraki, Ethernet, TCP/IP, DNS, DHCP Ability to multi-task and self-motivate through assignments and routines.
Mode of Application
Interested and qualified candidates should:
Click here to apply online
(2)Job Title: Senior Technical Officer, Laboratory Services
Job Requisition ID: 2022202217
Location: Anambra
Job Type: Full time
Supervisor: STA, Laboratory Services
Job Description
- Provide technical expertise and assistance in implementing high quality laboratory services within the care and treatment project in Nigeria, including laboratory capacity development at project health facility sites.
Roles/ Responsibilities
- Give technical support and develop quality policies, quality tools, SOPs and recommendations related to the implementation, monitoring and quality assurance of laboratory services for HIV/AIDS, opportunistic (OI) and malaria care and treatment in collaboration with technical staff within FHI and at national, state and local agencies in Nigeria.
- Provide technical assistance in capacity building for laboratory services at health facilities and other settings as appropriate.
- Develop concept papers and research papers to improve and or extend existing laboratory activities.
- Carry out quality control functions/activities, in collaboration with the zonal and state teams, of the labs, including quality control inspections schedules and the collection of quality control records; ensure the availability of quality records documents.
- Review and monitor QA and QC activities of the Laboratory in order to determine conformance with established policies, national regulations, or accreditation requirements.
- Provide technical leadership and technical support related to high technology (TB culture, PCR) laboratory services.
- Remain informed on new findings in the field of laboratory technology that relate to HIV/AIDS, OI, malaria care and treatment by reviewing current literature, and drawing implications from research for program activities.
- Coordinate Proficiency testing (PT) activities and ensure PT is being done for each specialty; explore other ways of testing evaluation in the absence of PT
- Perform other duties as assigned.
Qualifications and Requirements
- B.Sc in Laboratory Sciences or related field with 7-9 years post national youth service experience and a minimum of 5 years’ experience in provision of laboratory support for HIV/AIDS.
- Or Master’s Degree in Laboratory sciences or related field with 5-7 years post national youth service experience and a minimum of 5 years’ experience in provision of laboratory support for HIV/AIDS.
- Experience in the management of laboratory services, particularly health facility-based services, including quality assurance systems, laboratory analysis, and interpretation and reporting techniques based on best practices, quality management practices and safe work practices.
- Knowledge of advanced laboratory procedures, diagnosis and management related to HIV/AIDS care and treatment is required with some experience in an international development organization preferred.
- Certification of license to practice as a medical laboratory scientist is required.
- Expertise in hematology, TB and blood safety issues will be an added advantage.
Knowledge, Skills & Attributes:
- Knowledge of health and development programs in developing countries in general and Nigeria specifically.
- Excellent working knowledge of laboratory equipment and techniques for the following categories of assays: HIV rapid and confirmatory testing, hematology, biochemistry, CD4/CD8, HIV viral load, HIV DNA qualitative test, HIV viral resistance (genotype and phenotype).
- Excellent working knowledge of laboratory equipment and techniques for the identification and culturing of different TB species, and drug resistance tuberculosis ( MDR-TB).
- Thorough knowledge of QA, QC and proficiency testing concepts; the ability to apply these concepts to resolve complex conditions in laboratory and administrative settings.
- Knowledge of laboratory service and management issues related to the clinical management of HIV/AIDS, including ART.
- Knowledge of laboratory service and management issues related to Opportunistic infection (OI) and malaria.
- Knowledge of District Health Information System (DHIS) and Lafiya Management Information System (LAMIS) is required.
- Laboratory management and training experience and ability to understand full range of issues around the laboratory management of HIV/AIDS, including provision of counseling and testing services.
- Sensitivity to cultural differences and understanding of the social, political and ethical issues surrounding HIV infection.
- Ability to work well with others and to develop and maintain compatibility among project staff, subcontractors, consultants and recipients of assistance.
- Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.
- High degree of proficiency in written and spoken English communication.
- Well-developed computer skills.
- Ability to travel within Nigeria 25% time.
Mode of Application
Interested and qualified candidates should:
Click here to apply online
(3)Job Title: Deputy Response Coordinator – Operations
Requisition ID: 2022202054
Location: Maiduguri, Borno
Job Type: Full time
Job Description
- The Deputy Response Coordinator’s of Operations primary responsibilities is to assist the Response Coordinator with the management of all humanitarian activities at the field level.
- Under the supervision of the Response Coordinator, the incumbent will fill a critical role on the response team in country overseeing all program staff and program activities from the field office, as well as program support functions related to the project.
- Based in Maiduguri, this duty station has been designated as an extreme risk and poses a heightened risk or direct threat to personal safety. Applicants should research this location and the associated risks before submitting an application.
Roles/Responsibilities
- Oversee on-site humanitarian response including management of programs, personnel, logistics, security, fundraising, external representation and transition planning.
- Manage and mentor field staff including technical leads, HR, logistics, grants and administration, finance, monitoring and evaluation, and others at the field level to create a strong foundation for emergency programming.
- Lead, oversee and coordinate field assessments of emergency needs and develop a response strategy in collaboration with host country government, the UN system, other humanitarian organizations and the Crisis Response Team (CRT), as well as Regional and Country management teams as appropriate.
- Design, develop, resource (people and funds) and implement emergency response programs that meet the near and longer-term program objectives needs of an affected community.
- Oversee quality and consistency of programs through on-site monitoring to ensure and enhance program effectiveness and quality.
- Advocate with and/or advise peer agencies, local governments, donors and other stakeholders to influence responses to promote delivery of inclusive and high-quality humanitarian services.
- Oversee and ensure compliance with FHI 360 policy, procedures and practices throughout the program; recommend country or emergency specific policy/procedures as required.
- Coordinate with country office (if applicable) and HQ to troubleshoot any issues; make recommendations for corrective actions.
- Conducts analysis of program implementation to identify areas for improvement and propose appropriate technical strategy and guidelines.
- Provides leadership and team building.
- Works on problems of diverse scope that require analysis or interpretation of various factors.
- Exercises judgment within selecting methods and techniques to determine appropriate action.
- Builds productive working relationships with internal and external staff.
- Decision may affect a work unit or area within a department.
- Receives methods and procedures on new projects and assignments.
- May provide guidance to other lower level personnel.
- Typically reports to a Crisis Response Coordinator, Director or Country Director.
Qualifications and Requirements
- Bachelor’s Degree or its International Equivalent – Economics, Education, Environment, Health, Human Development, Information Science, International Development, Social Sciences or Related Field.
- Master or other Advanced Degree preferred.
- Certification and/or Degree in logistics and/or supply-chain management preferred.
- Typically requires 5 – 8 years leading complex on-site emergency response projects and/or programs; including 3 – 4 years of project management and/or emergency response experience
- Experience establishing startup operations/projects in new countries preferred.
- Proficiency with database management software and on-line search tools required.
- Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.
- Articulate and professional and able to communicate in a clear, positive fashion with clients and staff.
- Prior work experience in a non-governmental organization (NGO), government agency, or private company of progressive program management experience in humanitarian assistance or related industry experience in a relevant technical area.
- Knowledge and application of Core Humanitarian Standards (CHS) and Sphere standards and Red Cross/NGO Code of Conduct.
- Experience working with Office of US Foreign Disaster (OFDA) and US Department of State Bureau of Population, Refugees, and Migration (State/PRM) preferred.
- Certification in project management preferred.
- Demonstrated experience in multi-sector project management and implementation.
- Demonstrated work planning and scheduling, staff development and capacity building experience.
- Demonstrated experience in leading and managing complex projects that are strategic in nature and national/international in scope.
- Must be able to read, write, and speak fluent English; French or Arabic skills advantageous.
- Experience operating in insecure environments.
- Must be able to read, write, and speak fluent English.
- Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
- Ability to sit or stand for extended periods of time.
- Ability to lift/move up to 50 lbs.
- Ability to travel to remote field site locations that lack basic essentials.
- Candidate must be in good physical condition and understand that medical care is not readily available at duty station.
Technology to be Used:
- Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.
Travel Requirements:
- Greater than 25% throughout NE Nigeria.
Remuneration
- FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others – and yourself.
Mode of Application
Interested and qualified candidates should:
Click here to apply online
(4)Job Title: Senior Technical Officer, Core Strategic Information
Requisition ID: 2022201723
Location: FHI 360 HQ Abuja
Job Type: Full time
Supervisor: Strategic Information Lead
Job Description
- The Senior Technical Officer, Core Strategic Information (SI) under the supervision of the Strategic Information Lead will assist in the design, implementation, and supervision of monitoring and evaluation activities at all levels of organizational implementation related to COVID-19.
- The position will supervise and utilize large data sets to find opportunities for improving program implementation, strategy optimization, and providing data-driven feedback to both the Government of Nigeria and the donor.
Roles/Responsibilities
- Produce high-quality analysis products on a regular basis for monitoring and evaluation of COVID-19 vaccination and strengthening health information systems for effective surveillance.
- Understand national and global policies and strategies for COVID-19 vaccination.
- Ensure that the quality of program/project monitoring and evaluation in the sites is of international standard by supporting the development and implementation of appropriate mechanisms and tools to ensure quality.
- Ensure the correct monitoring and implementation of the organizational M&E plan and strategies, and adherence to standard operating procedures (SOPs) through appropriate mechanisms that focus on the quality of public health interventions implemented by the organization.
- Provide coordination and oversight functions on strengthening health information systems through strategic information processes and innovations that support all technical counterparts at both country and state offices, the Government of Nigeria, and the donor.
- Assist in the design, coordination, and implementation of monitoring and evaluation activities at national, state, and local government levels.
- Develop data collection tools to capture and track the contribution of health facilities within the project towards the meeting of project targets and to better showcase achievements.
- Lead data analysis and health technology design to improve data use and guide organizational improvement, and reporting processes, consolidate program reports and promote learning and knowledge sharing.
- Lead data quality processes, deep-dive analytical models, and develop data visualization models and forecasting to inform program strategies.
- Routinely follow up with State teams for monthly data collection and reporting, coordinating gap and outlier analysis to ensure and improve on the quality of reporting.
- Provide technical assistance in building internal systems, standardizing reports, and developing strategies to strengthen and support the organization for improved project implementation.
- Perform other duties as assigned.
- Knowledge of health and development programs in developing countries in general and Nigeria specifically.
- Knowledge and experience in project-level or state/national-level monitoring and evaluation system implementation for Global Health Initiatives.
- Knowledge of COVID-19 programming in developing countries, especially Nigeria.
- Knowledge of Nigerian clinical settings, including government and non-government settings.
- Sensitivity to cultural differences and understanding of the issues surrounding COVID-19 vaccination hesitancy in Nigeria.
- Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.
- High degree of proficiency in written and spoken English communication.
- Well-developed computer skills, and tech-savvy
- Ability to design and provide health technology solutions towards strengthening health information systems.
- Ability to travel within Nigeria 25% time.
Qualifications and Requirements
- Ph.D. / MBBS / MD with 3 to 5 years of relevant experience in project-level or state / national-level monitoring and evaluation system implementation for Global Health Initiatives.
- MSc / MA in Basic Medical Sciences, Statistics, Pharmacy, or similar Degree with 5 to 7 of years relevant experience in project-level or state/national-level monitoring and evaluation system implementation for Global Health Initiatives.
- BSc / BA in Basic Medical Sciences, Statistics, Pharmacy, or similar degree with 7 to 9 of years relevant experience in project-level or state/national-level monitoring and evaluation system implementation for Global Health Initiatives.
- Familiarity with Nigerian public sector health systems and NGOs is required.
Mode of Application
Interested and qualified candidates should:
Click here to apply online
Application Closing Date
Not Specified.
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