Our client a US based digital marketing company is looking to hire qualified call center agent to work at our Lagos office. Qualified and interested candidates should kindly apply below.They are currently seeking enthusiastic Call Center Representatives to assist our world-class clients and their customers with enrollments, renewals, cross sells and upsells. You’ll work at the Lagos location in conjunction with others who are truly passionate about what they do.
If this sounds like the opportunity you’ve been looking for and if you meet our qualifications, we invite you to bring your skills and expertise to our team and supply the fuel for growth. Contact us today!
Job Tittle: Call Center Agent
FEMALE APPLICANTS ONLY:
You will be speaking with our clients all over the world; neutral/American accent is a STRONG REQUIREMENT
Job Roles/ Responsibilities:
As a Call Center/Sales Representative, you will ensure a memorable customer service experience by using questioning and listening skills to determine the customer’s needs and help them select the appropriate products and services.
SPECIFIC DUTIES FOR THIS CSR ROLE INCLUDE:
- Answering customer requests or inquiries
- Upselling products and/or services to the customer
- Identifying and resolving customers’ issues using problem-solving skills
- Building a positive rapport across a variety of personality types
- Continually maintaining a working knowledge of our clients’ products, services and promotions
- Putting the customer first and remaining polite and professional at all times
- Documenting all customer information, communications and sales in CRM system
Benefits
- Competitive compensation – (₦100,000 with possibility of increase after 3 months)
- Set schedule
- Paid on-the-job training
- Supportive and motivating staff to help you succeed
- Rapid opportunities for advancement
Mode of Application
If you qualify for this role, click this link to Apply: https://tinyurl.com/yrx5wu5a
see also-Premium Trust Bank Graduate Trainee Program 2022- Apply Now
