Fastest Cakes Limited Recruitment- Fastest Cakes is recruiting qualified and suitable candidates to fill the positions below. Qualified candidates should kindly apply below.Fastest Cakes is a registered brand in Nigeria that focuses on delivering awesome and affordable cakes very fast. The company is deeply committed to ensuring that ordering and getting cakes for occasions is seamless and fun. The core team has some serious experience and has successfully produced and delivered over 10,000 cakes unscathed in Lagos.
We are recruiting to fill the position below:
(1)Job Title: Driver
Location: Ikeja, Lagos
Employment Type: Full-time
Working Days: 23 days a month
Job Roles/Responsibilities
- Transport packages successfully to customers.
- Arrive at destinations on schedule.
- Fulfill administrative needs, like office pickups.
- Research and plan for traffic, construction, and weather delays.
- Use navigation applications to determine the best route.
Qualifications and Requirements
- Candidates should possess at least a Secondary School Certificate
- A valid driver’s license.
- Must be between 35 – 55 years old
- Proven experience driving professionally
- Must reside in Ikeja or environs for the Ikeja branch
- Familiarity with GPS devices
- Knowledge of area roads and neighbourhoods
- A polite and professional disposition
- Ability to remain calm in stressful driving situations
- Must be able to work on some Sundays and holidays.
- Should be willing to work with the company long term.
Salary
N75,000 Monthly.
Mode of Application
Interested and qualified candidates should send their CV to: admin@fastestcakes.com using the Job Title as the subject of the mail.
(2)Job Title: Head of Sales, Revenue & Customer Service
Location: Ikeja, Lagos
Employment Type: Full-time
Working Days: 23 days a month
Job Roles/Responsibilities
- Defining and implementing corporate sales strategy, establish marketing goals, monitor business results/metrics and adapt sales strategies and tactics accordingly
- Executing strategic corporate plans to achieve sales targets.
- Creating and communicating sales goals and monitoring the progress of those goals.
- Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs.
- Stay well-connected with customers to ensure their feedback are incorporated into the product enhancement cycle
- Supervising customer service team to ensure they handle customers well.
- Supervise the activities of the corporate sales team, and ensure sales team complies with company policies, procedures and business ethics codes
- Finding and attracting new profitable corporate business
- Researching new clients to add our portfolio
- Pro-actively seeking out new business opportunities in the region and work towards achieving agreed new business targets
- Paying courtesy visits to targeted potential clients
- Marketing our products and services to corporate clients
- Monitoring and improving our conversion rates
- Training newly recruited customer service staff
- Preparing daily sales summaries
- Preparing monthly sales forecasts, reports and suggest improvements.
Qualifications and Requirements
- Master’s Degree in relevant field.
- A minimum of 5 years of proven experience in a sales/customer service position.
- Proficiency in Microsoft Excel and customer service software.
- Outstanding written and verbal communication skills.
- Good understanding of management practices and techniques.
- Excellent leadership and interpersonal skills.
- Must be able to speak and write good English.
- Proven ability to drive the sales process from start to finish
- Proven ability to articulate the distinct aspects of services and products
- Should be willing to work with us long term.
- Should be able to work on some Sundays and public holidays
- Must live around Ikeja or its environment.
Mode of Application
Interested and qualified candidates should send their CV to: admin@fastestcakes.com using the Job Title as the subject of the mail.
(3)Job Title: Customer Service Officer
Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- We are looking for Customer service officers who will act as the face of the company, directly work with customers to answer their questions, and provide additional support where needed.
Job Roles/Responsibilities
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Excellent knowledge of our products to be able to solve customer issues.
- Ensuring all customer orders are processed efficiently.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Maintaining a positive, courteous, empathetic, and professional attitude toward customers at all times.
Qualifications and Requirements
- Bachelor’s Degree in a related field
- Must have completed National Youth Service Corporation (NYSC)
- Must be at least 2 years post-NYSC
- Proven customer support experience
- Must speak and write crisp and clear English
- Must be able to work on some weekends and holidays.
- Must be willing and able to work with the company for a long period of time
- Must live around Ikeja and its environs.
- Working Days: 23 days a month.
Method of Application
Interested and qualified candidates should send their CV to: admin@fastestcakes.com using the Job Title as the subject of the mail.
Application Closing Date
Submission of all applications ends 30th October, 2022.
Note: Please, do not apply if you do not have all of the requirements listed.
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