Elkins Marine Training International Nigeria is Recruiting for Customer Service Officers

Elkins Marine Training International Nigeria is Recruiting for Customer Service Officers – Applications are invited from all interested candidates. See below for all you need to know; the requirements, application closing date, and how to apply.

Elkins Marine Training International Nigeria (EMTIN) is the official and number one training school and consultant for governments, the maritime industry, oil and gas sector, shipping industry, offshore and onshore operators in Africa. We train, consult and provide solutions for corporate and private clients. Elkins was the first approved Maritime school in Nigeria quickly becoming the most reputable and biggest maritime training school in Africa.

It may interest you to know that we are recruiting to fill the position below:

Job Title: Customer Service Officer

Locations: Owerri – Imo or Ikeja – Lagos
Employment Type: Full-time

About the Job

Customer communication.
Using IT,organization and time management tools to find and handle cases.
Follow through on customer queries with timely responses
Ensuring prompt resolution and feedback.
Train and keep ahead of current information
Relay timely information.
Apply confidentiality when handle customer data and information
Monitor, Identify, update and report on customer cases and status.
Provide accurate information forcustomer on use of products and services.
Educate customers on new products and services.
Document,userecords and logs effectively.
Identify and resolve customer queries effectively and efficiently
Maintain quality standard.

Basic Requirements

Candidates should possess relevant qualifications with 2+ years relevant work experience.
Do not apply if you are entry level unless you have the relevant skills.

Skills:

Excellent voice and fluent English
Verypatience and calm
You need to skilled on the computer, softwares and email platform.
Excellent Communication skills
Time Management
Fast learner
Problem solving
Good mentality.
You must be modern and well educated and suited for a corporate environment.
You must be physically fit to apply for this role.

Salary
N40,000 – N130,000 / month.

See other ongoing recruitment:

How to Apply

Interested and qualified candidates should send their CV to: intrecruitsnig@gmail.com using the Job Title as the subject of the email. – Please attach a photo.

Note

Read this carefully. Missing out this information below makes your application void.
Please do not send just an attachment file only. If it is just an attachment, your application will be rejected.
Politely introduce yourself when you send an email application. NOT JUST AN ATTACHED FILE.
You will be assessed, so please prepare before you apply.
The role requires full attention so does not suit anyone that is distracted or has another role elsewhere.
This is a career opportunity for a future or current professional.
***We are looking for the best talent to add to our workforce in an international organization. Only suitable candidates will be selected. From trainee to professional level you will be assessed.
We are looking for skilled personnel first.
Failure to do the above means you are not suitable and can not follow instructions.
Only apply for this role if you live within 5-30 mins distance from PH road (Owerri), or near Ikeja – Allen Avenue, for those in Lagos.
State the location you pick.