British High Commission (BHC) recruitment for Entry Clearance Assistant

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

We are recruiting to fill the position below:

Job Title: Entry Clearance Assistant

Job ID: 10/22 LOS
Location: Lagos
Grade: A1 (L)
Start Date: 4 May 2022
Duration of Post: 6 months
Type of Position: Fixed Term
Working hours per week: 37 hours
Type of Post: British Deputy High Commission
Job Subcategory: UKVI (UK Visas and Immigration)
Job Category: Other British Government Departments (Partners across Government, including UK Visas)

Main Purpose of Job

Dispatch decisions according to manifests sent from the UK decision-making teams, whilst assuring security and integrity according to UKVI policy and guidance
Manage the content, security and integrity of the passport bank to assure an organised and efficient process according to guidance.

Roles and responsibilities

Process the printing of documents for cases sent by the UKVI Decision Making Centres (DMCs)
Manage the content, security and integrity of the passport bank to assure an organised and efficient process according to guidance and security procedures
Receive, record and follow through to resolve all overturned cases, and manage the Keep My Passport service by commenting on databases and liaising with our commercial partner in line with agreed procedures
Manage the dispatch process and resolve any complaints or service failures to the VAC, and escalate ongoing problems to a Team Leader
Manage logistics for UKVI staff and guests: arrange hotel booking, flights and transport arrangements for official travel in and out of Lagos
Perform other ad-hoc duties at special request to support British Deputy High Commission and UKVI business delivery

Essential Qualifications, Skills and Experience

Excellent standard of IT
Proficient in English

Desirable Qualifications, Skills and Experience:

Previous experience working in a Visa Section or official Government office

Required competencies:

Changing and Improving, Collaborating and Partnering, Managing a Quality Service, Delivering at Pace

Working patterns:

07:30 -13.30hrs and 07:30 -12:30 on Fridays
Some flexibility in working hours and patterns may be possible.

Salary
NGN 317,764.81 / Month.

Other benefits and conditions of employment:

Learning and development opportunities (and any specific training courses to be completed):
Due to the temporary nature of the role, there are limited learning and development opportunities available to the successful applicant.
An analysis of training needs will be discussed between the successful candidate and line manager.

How to Apply
Interested and qualified candidates should: Click here to apply

Additional Information

Please check your application carefully before you submit, as no changes can be made once submitted.
Employees recruited locally by the British High Commission in Lagos are subject to Terms and Conditions of Service according to local employment law in Nigeria.
All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.
The responsibility lies on the successful candidate to:
- Obtain the relevant permit
- Pay fees for the permit
- Make arrangements to relocate
- Meet the costs to relocation
Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
Information about the Foreign and Commonwealth Office Competency Framework can be found on this link: https://www.gov.uk/government/publications/civil-service-competency-framework Please note: AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
Reference checking and security clearances will be conducted on successful candidates.
The British High Commission will never request any payment or fees to apply for a position.