Airtel Nigeria Recruitment for Data / Voice Roaming IREG Engineer – Apply Here

We are recruiting to fill the position below:

Job Title: Data / Voice Roaming IREG Engineer

Location: Lagos, Nigeria (On-site)
Job type: Full-time
Career level: Mid-Senior level

Job Description

• This job holder is expected to act for technical requirements in the area of Core and Roaming services.
• Be involved in the activation of Roaming services with new Operators worldwide, periodical tests, and new test according to the changes or improvements of the new numbering/routing plan.
• Ensure regular Governance & Roaming KPIs are delivered as defined Targets.

Roles/Responsibilities

• Ensure and Maintain Roaming Performance for Voice/Data/SMS KPIs.
• Roaming service activation & Troubleshooting. Configuration and Testing activity.
• IREG tests preparation and execution as per business-defined targets
• Proactive checks and analysis as per Roaming Dashboard Activities defined and drive improvement actions in close coordination with Roaming Manager
• Roaming Traffic analysis and improvement action plan to be driven
• Technical guidance and QoS Monitoring thru effective usage of Roaming Suite and other related products
• Drive and Deliver Roaming Products and Solutions to enhance customer delight & Roaming Revenue
• Ensure Weekly Governance with Business, IT and RA to review the status of new launches, Customer complaints & Frauds
• Monitoring of Roaming Inbound and Outbound Traffic
• Regular Configuration audit and implement service gaps
• Regular SIM audits and sign OFF with Roaming Manager to avoid any Potential Frauds
• Understand the roamers performance by managing roaming tests,
• Suggest and implement the right solutions in order to keep the roamers and to improve the roaming traffic,
• Roaming statistics database for reference,
• Track and Review Roaming TT,CR,IREG test, Dashboard
• IR Database management and SIM management

Detailed and Effective Documentation:

• Ensure all documentation are stored in Central location with Unique ID and Version, regularly updated pertaining to:
  • Solution Design, HLD,LLD, Acceptance Docs, Roaming Database, Capacity & Utilizations for the Roaming Suite
  • NCP & Project Related document
  • New Roaming Products
  • Roaming N/W KPI & SLA
  • Roaming IR Database
  • SIM Management Doc

Vendor/Partner Management:

• Technical relationship with Roaming partners
• Ensure Response to the Roaming Partners Queries/Issues

Time management:

• Prioritize self-workload as required to meet the fluctuating demands of business and requirements from other stakeholders.

Qualifications and Requirements

• Bachelor / Master’s Degree Telecommunication / Electronic Engineering / Computer Science
• Detailed working Telecommunications Knowledge
• Analytical and Presentation skills
• 5 – 7 years of Work Experience on an Telco Roaming/Settlement Systems
• Networking roaming experience,
• Experience in Core/Radio Network, GSM.
• Good project management knowledge
• Experience in measuring and analyzing network KPI ‘key performance indicators’

Other requirements (Behavioural etc.):

• Personal Integrity and good interpersonal relationship
• Must have excellent organizational and communication skills.
• Highly organized and good at implementation
• Time management skills with commitment to project timelines.
• Self-motivational skills
• Good analytical and problem solving skills.
• Good practical skills in troubleshooting and fault resolution for supporting operations teams as an escalation point

Note

• Only shortlisted candidates will be contacted.
• We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants on the basis of, among others, their race, disability, their race, disability, religion or gender.
• All employment opportunities are decided on the basis of qualifications, merit and business need.